Last Updated: January 2024

1. Processing Time:

• Pre-Orders will be shipped on February 5, 2024. 
• Orders are typically processed within 2 business days (excluding weekends and holidays) after payment is received. Custom or personalized items may require additional processing time.

2. Shipping Rates and Methods:

• We offer standard and expedited shipping options.
• Shipping rates are calculated based on the weight of the items and the destination. You can view the shipping cost at the checkout before completing your purchase.
• We currently ship to [list of countries or regions you ship to].

3. Shipping Timeframes:

• Standard Shipping: 5 to 8 business days.
• Expedited Shipping: 1-3 business days.
• Please note that these timeframes are estimates, and actual delivery times may vary.

4. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking information.

5. International Shipping:

• For international orders, please be aware that customs duties and taxes may apply. The customer is responsible for any additional fees imposed by their country's customs authorities.

6. Undeliverable or Returned Packages:

• If a package is returned to us due to an incorrect address provided by the customer or if it is unclaimed, the customer will be responsible for any reshipping costs.

7. Shipping Delays:

• We are not responsible for shipping delays caused by unforeseen circumstances, such as severe weather conditions, natural disasters, or postal service disruptions.

8. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier for assistance.

9. Holiday Shipping:

• During peak seasons or holidays, shipping times may be longer than usual. We recommend placing your orders early to ensure timely delivery.

10. Contact Information:

• If you have any questions about your order or our shipping policy, please contact us at info@shear-rings.com.

Note: This shipping policy is subject to change without notice. Please review it regularly for updates.